Last updated: September 2026

We want you to feel confident when you enroll. Here’s exactly how refunds work for each type of product.

Self-Paced Courses (Hangeul from ZERO and other recorded courses)

Full refund within 48 hours of purchase, as long as you’ve opened no more than three lessons. After 48 hours, or once you’ve opened four or more, the course is non-refundable.

Your course activity records every lesson you open, so we can check this for you right away.

21-Day Korean Challenge

Full refund any time before your round starts — no reason needed. Once the round has begun, the challenge is non-refundable.

K-Pop Class (live on Zoom)

Full refund any time before the first class. Once the first class has started, the class is non-refundable.

Ebooks and PDFs

Ebooks are delivered as an instant download, so all sales are final.

Courses on Udemy

Courses purchased on Udemy (e.g., Korean Grammar in Use) follow Udemy’s refund policy, not this one.

Always Refundable

We will always refund duplicate purchases, incorrect charges, and technical problems we can’t fix within 5 business days of your report.

How to Request a Refund

Email sfungekorean@gmail.com from the address you used at checkout. Approved refunds go back the way you paid. Many arrive the same day, though some banks take a few business days to post them. Your access to the product ends when the refund is issued.

If anything about your purchase isn’t right, please contact us first — we’ll always try to make it work.

EU & UK Customers

If you are in the EU or UK, you have a statutory 14-day right of withdrawal. For digital content, by checking the consent box at checkout you agree that access begins immediately and acknowledge that you waive this withdrawal right once you access the course. Your statutory rights regarding faulty services are not affected.

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